As an Event Director have you ever needed to charge sales tax or shipping and handling on a product within the registration path?

The Custom Fee functionality can be enabled by a member of the support team and then configured within the CTLive Admin. To configure it go to the Custom Fee drop down within the Registration section of Admin. There click +Add new Custom Fee to launch the Custom Fee dialogue and add your Custom Fee.

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As you set up your Custom Fee you can distinguish amongst what Reg Choices, Products, and Donations the fee is applied to. In the example below the Shipping and Handling fee will only be charged to individuals that select the bicycle purchase. That fee will be a flat rate $25.00.

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Release the registration form and take it for a spin. Upon selecting the bicycle the Shipping and Handling custom fee will be added to the transaction. If you don’t select a bicycle than you won’t be charged the Shipping and Handling fee.

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We created this functionality with lots of flexibility in order to accommodate your event’s needs. Think you have a use case that is perfect for a Custom Fee? Reach out to our support team and we can talk you through it.

To learn more about ChronoTrack, contact us.