Previously, if events that had 3rd Party Reg enabled on last year’s event for RSU registration, and users would try to clone the event and use it for CT Reg, they were having troubles opening online reg. Previously, the only way to get online reg to open was to disable 3rd Party Reg (not just turn it off) which is a Super User-only selection. This required RD’s to contact Support to open reg for them.
Now if you clone an event that had 3rd Party Registration sync enabled, we automatically clone the event and disable the 3rd Party Reg sync so that you can use CT Live registration should you choose. Please note, if you would like to continue using 3rd Party Reg for that specific event, you will need to contact CT Support to re-enable.